Service 08 / 08
Managed Support & Maintenance
Annual maintenance contracts covering monitoring, fixes, updates and small enhancements under agreed service levels.
What we do
Scope of work
- Application monitoring
- Incident response
- Security updates
- Small enhancements
Deliverables
- SLA agreement
- Monthly service report
- Release notes
- Quarterly review
Tools & technologies
Engagement model
Choose how we work together
Fixed-scope project
Agreed scope, timeline and price, delivered in milestones.
Best for · clear, well-defined needs
Dedicated team
A cross-functional team working as an extension of yours, billed monthly.
Best for · evolving products
Managed service
We run it for you under an annual agreement with service levels.
Best for · ongoing operations
Common questions
With a short discovery call on WhatsApp or email, followed by a written scope and estimate.
Yes. Most engagements pair a service with one or more of our platforms.
Scope it with us in one conversation.